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Support — Supera: CILS B1 Cittadinanza

Last updated: 2026-07-19

Supera helps you prepare for the Italian language certification CILS B1 Cittadinanza (Certificazione di Italiano come Lingua Straniera — livello B1, Modulo Cittadinanza), accepted as proof of language competence for Italian citizenship: Ascolto (listening), Lettura (reading), Scrittura (writing) and Parlato (speaking), with full exam simulations and AI feedback on the writing and speaking parts.

Contact us

Questions, problems, refunds, or feedback? We're happy to help.

Email: kell@chefzwart.nl
Response time: usually within 1–2 business days.

Operator: Kelly Zwart, Amsterdam, Netherlands.

Frequently asked

How do I start?

Open the app, enter your name and email, and you can begin straight away. New users get a 7-day free trial with full access — no charge during the trial.

How does the subscription work?

After the free trial you can unlock full access with a one-time Lifetime purchase, or a 1-month or 3-month pass. All purchases are handled securely through your Apple ID (App Store). Manage or cancel anytime in Settings → Apple ID → Subscriptions / Purchase history on your device.

How do I restore a purchase?

In the app, open the paywall and tap "Restore purchases". Make sure you're signed in with the same Apple ID you bought it with. If anything is missing, email us and we'll sort it out.

I'd like a refund

App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com. If you have trouble, contact us and we'll help.

How do I delete my account and data?

In the app: Settings → Delete account. This removes your data from our servers. You can also email us to request deletion.

Which languages are supported?

The interface and explanations are available in Italian, English, French, Portuguese, Spanish, Turkish, Polish, Dutch, Arabic, Ukrainian, and Russian, so you can study Italian in the language you're most comfortable with.